About Us

SilkWeb provides custom e-Learning, LMS solutions, and professional development services. SilkWeb also provides educational support services to tribal schools and colleges through the Bureau of Indian Education and State college systems. SilkWeb provides cybersecurity workforce development curriculum and custom training solutions for State, Tribal, and Federal clients.

We are Native owned and operated and have been a leading provider of custom e-learning and professional development training services since 2006. For over 15 years we have created innovative custom e-learning solutions using research-informed design and development techniques. Every custom e-learning solution we design is developed in-house by our instructional design experts and development tea.

About SilkWeb:
Our Mission, Vision, and Values

Our mission is to improve learning outcomes through technology and make education accessible for all communities.

Our vision is accessible education for all learners, no matter where they live, their personal background, or their capability.

Our values of respect, equity, and improving lives lead us to build long-term relationships with our team members, our partners, and our clients. Our values have led SilkWeb to become a leader in working to improve accessibility in education through the use of technology.

What Makes Us Different?

SilkWeb was founded in 2006 by Laurel Silk and Michael Shaw. Since then we have grown to over 50 employees and expanded to three offices in the Americas. Our success is built on innovative idea sharing and accessible resources that help students learn and grow.

3 Office Locations, Over 50 Employees in 2 Countries

Quality Matters™


In 2022, SilkWeb became a Quality Matters® member in order to show our commitment to quality standards in the industry and provide educational opportunities for our employees.

Project Management


We take deadlines seriously. In over 15 years we have never missed a deadline due to delays in our work.

Firm Fixed Pricing


We provide a firm-fixed price for every project, so you never have to worry about going over budget.

SilkWeb's Executive Leadership Team

SilkWeb hires exceptional talent as we know that our success comes from a commitment to retaining top innovators in the learning and development industry.

Laurel Silk, MAEd

Chief Executive Officer

With over 20 years of experience in the education industry and a track record for effectively leading teams, Laurel has an impressive background that sets her up as the perfect CEO to guide SilkWeb's growth. She excels at helping degree-granting institutions develop custom courseware solutions and programming strategies ideal for driving student enrollment while maintaining academic excellence - especially within multicultural communities including HBCUs and Tribal Colleges. A true force of knowledge and compassion, Laurel is a proud member of the Standing Rock Sioux Tribe who has dedicated herself to making an impact in multicultural communities for over 20 years. After receiving her Bachelor's degree from Arizona State University and Master's Degree in Instructional Technology, she co-authored seven textbooks as a faculty member-- further demonstrating both her expertise and passion for education and technology. Currently residing in Scottsdale AZ., Laurel makes it her mission to give back through contributions with Phoenix Indian Center and Arizona Chamber of Commerce.

Michael Shaw, DM

Chief Operations Officer

With an impressive 20+ years in leadership and a wealth of teaching, business process development and course creation skills under his belt, Dr. Shaw is the perfect choice for tackling modern managerial issues with critical yet creative thinking strategies. With two decades of leadership experience and a passion for research, Dr. Shaw is an impressive leader. He has not only taught hundreds of online courses but also applied his critical thinking to solve complex institutional problems, leading universities through organizational changes. His skillful decision-making skills have created new business processes and refined existing production cycles to optimize work progress whilst increasing revenue. Dr. Shaw has the expertise to ensure success for any project, from start to finish. With a Doctor of Management degree in Organizational Leadership and an MBA from Arizona State University, Dr. Shaw is adept at planning, assigning resources strategically and setting realistic budgets while keeping stakeholders informed throughout every step of the process - making sure everyone stays on track with their goals.

Nicole Bremer Nash, CPACC

Vice President & Compliance Officer

Nicole is a seasoned veteran of the education and non-profit sectors, with over 15 years in management and operations. As SilkWeb's Accessibility Pro, Nicole does more than just ensure that our customers' needs are met - she excels at exceeding their expectations! Her expertise extends beyond her CPACC qualifications; as an active member of International Association for Accessibility Professionals (IAAP) she frequently takes to the stage to represent SilkWeb while spreading invaluable knowledge via workshops held all around the globe.

Annelise Skovmand, MA

Director of Instructional Design

Annelise is a true leader when it comes to project coordination! She works closely with clients and the instructional design team to plan, develop, analyze and implement projects efficiently. An expert at strategy creation, she also makes sure quality standards are met by using various tools for instructional analysis. With her extensive skillset in learning solutions management - as well as budgeting resources-Annelise ensures all deadlines meet their mark according to detailed plans she creates from start to finish. Annelise is a true linguistic and academic powerhouse; she's fluent in both English and Spanish, has earned her MA from Columbia University – Teacher’s College, New York - plus an expert level understanding of popular e-learning tools such as Blackboard Learn, Canvas & D2L Brightspace!

Caitlyn "Kit" John, MEd

Director of Learning Innovation

Kit is an innovative Instructional Designer and Developer with a passion for transforming the educational experience. With her master's degree from Syracuse University and B.S in Information & Telecommunication Systems from Ohio University, she has extensive expertise creating accessible online courses using popular platforms like Blackboard Learn, Canvas, D2L Brightspace! Working hand-in-hand with professors and subject matter experts to ensure all learners have access to quality education; Kit brings value wherever she goes.

Kate Small

Director of Research & Development

Kate has been a driving force behind SilkWeb's Research & Development efforts since 2017 and is an industry-leading Senior Instructional Designer. With over 15 years of educational consulting, Kate’s knowledge in instructional technology combined with her research-backed experience have enabled organizations to implement innovative solutions that meet their specific learning needs. Her impressive set of skills include graphics design, communication proficiency, as well as usability expertise – allowing clients to benefit from comprehensive services tailored just for them! She is an expert Blackboard Learn, Canvas, and D2L Brightspace developer.

Tomás Núñez Aboy

Marketing Manager

Tomás is a highly experienced marketing manager with a degree in Marketing. He has over 10 years of experience in the field and his expertise lies in creating strategic campaigns, digital marketing, advertising, and brand building. Tomás strives to provide innovative solutions that help companies reach their goals quickly and efficiently. He is an excellent communicator and team player, who works effectively both independently and as part of a team. He has great problem-solving skills and strives to ensure that projects are completed on time and with the highest quality standards. Tomás is committed to helping SilkWeb succeed in their marketing efforts by providing creative solutions that maximize impact. He has a passion for marketing and is always looking to learn new skills and strategies. With his extensive experience and creativity, Tomás is an asset to SilkWeb’s team. 

Charisse Hake

Senior Instructional Designer

Charisse is a rockstar instructional designer at SilkWeb! She excels at crafting tailored online programs that are uniquely designed with her students’ needs and goals in mind - from creating engaging learning activities to designing an effective course structure. Not only does she help drive student engagement forward she also audits existing courses for Quality Matters™ and accessibility compliance. Her detailed recommendations lead to higher student engagement and completion rates - helping ensure SilkWeb's clients always get the best experience out there.

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